The economic interest group Luxembourg for Tourism GIE, registered with the Luxembourg Trade and Companies Register under number C124, represented by its Board of Directors currently in office, established and having its registered office at L-1432 Luxembourg, 6, rue Antoine de Saint-Exupéry (hereinafter: "the organiser") is organising "Challenge(s)" via the VisitLuxembourg mobile application.

Participation in and completion of the challenges are governed by the following provisions.

Challenges

A selection of challenges of different durations are available year-round. Expired challenges will disappear, and new challenges will appear as they become available.

A challenge consists of collecting points by visiting points of interest on a hiking, biking or cultural tour. As they pass through these points of interest, users will have to check-in via the VisitLuxembourg application on their phone to earn points. When a challenge has been completed, the participant will appear in a ranking with their player name. Participants who have completed a challenge will have the opportunity to register with their name and e-mail address in order to enter the prize draw and win a prize. Registration and participation are optional.

In order to take part in the challenges, participants must first activate their location on their phone. Location activation is required to register with the points of interest.

Points

• 25 points: beginning the challenge
• 100 points: each POI (attraction) visited and recorded
• 75 points: finishing the challenge

Participants

Participation in the challenges is free, with no purchase obligation, and open to any individual.

The participant is solely responsible for the accuracy of the data provided during registration. The participant shall confirm upon registration that the personal data provided is correct. If not, the participant may be ineligible to receive prizes.

The organiser reserves the right to exclude, at any time and without notice, any person who has committed fraud during a challenge.

Liability, complaints and disputes

The organiser may not be held liable if, in the event of force majeure or events beyond its control, it is required to cancel the challenges, shorten or extend them, modify the conditions or replace the prizes won with a prize of equivalent value or similar characteristics.

These rules are governed by Luxembourg law. Should any of these provisions be declared null and void, the remaining provisions shall remain in full force and effect.

Any complaint must be the subject of a written request addressed exclusively to the address of the organiser and must include the exact contact details of the author of the complaint. Written disputes and complaints relating to the challenges will no longer be considered after a period of 1 month following the closure of the periodic awards.

An attempt will be made to settle any dispute arising from the challenges amicably. The dispute shall fall under the jurisdiction of the competent courts of the Grand Duchy of Luxembourg.

Processing of personal data

Personal data will be treated confidentially by the organiser, in accordance with the relevant legal provisions and the organiser's privacy statement. Any information concerning participants' personal data is purely voluntary.

Any questions, suggestions or criticisms may be sent by telephone to +352 42 82 82 1 or by e-mail to romain.schwartz@lft.lu .

The personal data collected are exclusively processed by the organiser for the purpose of awarding prizes. The data shall be treated strictly confidentially and in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the GDPR). Winners’ contact details will be provided to Luxembourg for Tourism GIE, which is responsible for sending the prizes via email.

Luxembourg for Tourism GIE uses the SendGrid service to send emails to users who have completed a challenge and wish to be eligible for prizes. To this end, the user’s IP address is transmitted to SendGrid.

The personal data will be stored in a form that allows the identification of data subjects for a period not exceeding that necessary with regard to the purpose for which they are processed and for a maximum duration of 18 months.

In accordance with the GDPR, the participant has a right to information, access, rectification, erasure and portability of personal data concerning them, as well as a right to restriction and/or a right to object to the processing of their information, which can be exercised by sending a request to the following address: Luxembourg for Tourism GIE, located at 6, rue Antoine de Saint-Exupéry, L-1432 Luxembourg

You also have the option to lodge a complaint with the National Commission for Data Protection, with its registered office at 1, avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.