What is the LuxembourgCard?
The LuxembourgCard is a tourist pass to Luxembourg’s attractions and activities. The LuxembourgCard is intended to give visitors an unforgettable experience while raising awareness of the diversity of the destination.
What are the advantages of the LuxembourgCard?
With this card you can benefit from free or reduced entry to 80 attractions and activities in the country.
Can I visit an attraction or activity more than once with the LuxembourgCard?
Yes, you can visit attractions or activities several times a day, and depending on the type of card, several times over the remaining available days.
Can I visit several attractions and activities in one day?
Yes, the LuxembourgCard allows you to experience as much as possible in one day.
Where can I buy a LuxembourgCard?
The LuxembourgCard can be purchased via our online shop or via our VisitLuxembourg app. In addition, the local tourist offices and selected tourism partners can help you with the purchase process.
How do I receive my LuxembourgCard when I purchase via the website?
With every purchase, regardless of the sales channel, you receive an email with a PDF card. You can use it directly on your smartphone or print it out as a card.
Do I need a smartphone for the LuxembourgCard?
No, a smartphone is an advantage, but is not necessary. The digital card can also be used as a printed ticket.
Can I print out the LuxembourgCard?
After purchasing online, you will receive an email with the LuxembourgCard in the form of a QR code in PDF format, which can be printed out.
Do you have to use the 2- or 3-day card on consecutive days?
The LuxembourgCard is valid for 365 days from the first use. In the case of a 2- or 3-day card, use can be spread over this period.
Is my LuxembourgCard only valid on the same calendar day, or 24 hours from the first scan?
The card is only valid on the same calendar day.
Can the group card only be used by members of a family?
No, the group card is flexible and can usually be used by up to 5 people, whether they are related or not.
I did not receive an e-mail with my LuxembourgCard after the purchase. What can I do?
Please send an email to feedback@visitluxembourg.com and we will solve the problem as soon as possible.
How is the LuxembourgCard activated?
The card is activated once it has been scanned by one of our participating partners and is valid on the same calendar day. You must scan the card again at each attraction in order to benefit from the respective offer.
What do I do if my LuxembourgCard does not work?
Please send an email to feedback@visitluxembourg.com and we will get back to you as soon as possible.
I have further questions about the LuxembourgCard. Who can I contact?
If you have any other questions or need help with the LuxembourgCard you can send an email to feedback@visitluxembourg.com at any time.