ServiceQualitéit Lëtzebuerg

The label "ServiceQualitéit Lëtzebuerg" is a national initiative launched by the Ministry of the Economy in collaboration with the ETI (Europäisches Tourismus Institut) which certifies the guarantee of quality services with regard to the provision of services and work procedures.

The label is aimed at businesses in the tourism, retail trade and craft industry who are commited to provide the best service to their clients.

The programme is divided into 3 levels:

  • level I focuses on the consciousness and awareness of service quality by the totality of the staff;
  • level II is centered around quality control and strategic decision making with the aim to improve the quality of services;
  • level III, the highest distinction in the programme, is reserved for businesses having implemented a valid and comprehensive quality management system in all areas of the business.

In order to be granted the "ServiceQualitéit Lëtzebuerg" label, businesses are required to participate in seminars and to provide a certificate of successful completion.


Prof. Dr. Heinz-Dieter Quack
Am Wissenschaftspark 25+27
D-54296 Trier

T +49 651 97866 0 | F +49 651 97866 18

Label holders

Classifications Luxembourg


Hostellerie De La Basilique

Where : Echternach

Our Hostellerie de la Basilique **** is situated right on the marketplace, in...

le clervaux entree clervaux

Boutique & Design Hotel Le Clervaux

Where : Clervaux

The Le Clervaux Boutique & Design Hotel***** is adjacent to the...

dn 2

Boutique Hotel des Nations

Where : Clervaux

Charming family-run hotel for 5 generations. Modern, comfortable rooms, some...

auf kengert piscine

Camping Auf Kengert

Where : Larochette

A healthful and beautiful location in the heart of Luxembourg, where you may...


Camping Birkelt

Where : Larochette

Family campsite in exclusive, quiet forest clearing. Heated all-weather...

img 0070 02

Camping Toodlermillen

Where : Tadler

Family campsite in a peacefull valley in the Natural Park of the...

dsc 0772

Château d'Urspelt

Where : Urspelt

Situated in the heart of the Our valley, this luxurious, 18th century castle...

cravat luxembourg09

Grand Hotel Cravat

Where : Luxembourg City

With sixty guestrooms on six floors, this luxury hotel offers two very...

international chambre confort 2 clervaux

Hotel International

Where : Clervaux

The Hotel International ****  combines fine dining, relaxation and...